Privacy Policy

Please read the important information here that details your rights and informs you of our terms in relation to how luckgurus.com uses your personal information.
For the rest of this article, the terms “our”, “we”, and “us” will be used when referring to luckgurus.com.

By using our services on our site, you hereby agree to the outlined conditions below.

Definitions

We might refer to anyone reading this article as “user” or “users”, “readers”, “player” or “players”.
Our inference to “personal data”, refers to the identities of the aforementioned.
The term “public area” refers to the whole website of luckgurus.com.

2. Information Collected Through Our Services

Within our public area, vital information regarding users is collected as they use certain areas of the luckgurus.com website. We process this information in two ways:

2.1 tracking your movements throughout our site so we can gather information on which pages are visited the most by users.

2.2 The personal data and information might be requested include user’s full name, email, age, address, and mobile number. This information is given at your digression, however there may be circumstances where it becomes necessary to provide said information in order to comply with legal requirements such as compliance with age restrictions of users of those who wish to engage in services on luckgurus.com.

2.3 Data is also automatically collected at luckgurus.com via the users’ IP address, providing cookie information about sites that the user may have been on prior, during, and after their visit to luckgurus.com. This includes access to times, dates, and the I.P address uses via our services. This information may then be used to interact with users via emailing and other marketing services.

2.4 We collect data the user has previously shared with us, for example when they provide their details for marketing subscriptions such as newsletters. Our provided services use this information which includes the users’ ID, email, full name, date of birth, and gender. Using our authorized services means all users thereby authorize us to store such details for later use, analytics for our site’s improvement, as well as in compliance with any third parties in legal matters.

3. How we use Collected Information

Luckgurus.com collects varied data from users to be used as detailed below.

3.1 Operational Services

Varied data collected from users may be used to help in analytics, operations, maintenance, and enhancement of our services. This includes assistance with user requests, questions, comments, and recommendations regarding what services luckgurus.com provides.

3.2 Service Improvements

Varied data collected is also channeled into analytics for us to attain a better understanding of the trends from user behaviors pertaining to the services that we offer. This may lead to new products, updating of services deemed less active amongst users, as well as other facets contributing to the users’ experience.

3.3 Communications

Information collected may be used to help us communicate with users for administrative purposes:

(a) Customer service issues such as addressing infringement rights, complaints, or violations.

(b) Updates for users on promotions and offers, in accordance to marketing services offered by luckgurus.com or affiliated third parties. Users may opt out of these (more information in “Your Rights” in section 5).

3.4 Tracking and Cookie Technology

Information is collected automatically by in-built technology. Cookies may be used to help us with the following:

(a) Personalized services to bring the user added convenience and enhanced user experience, such as circumventing re-entering personal information to access our services.

(b) Customized advertising, information, and content.

(d) Tracking submissions and entries, logging statuses, promotional uses.

3.5 Analytics

We make use of external software’s to analyze our site traffic. We hereby state that we do not have any affiliation to Google and that they are independent to our services. Google is also able to access our analytics on site user activity for their own use.

Protecting information that is collected from our users is of paramount importance to us. Information shared will be to resolve technical matters, while remaining non-identifiable.

4. Disclosure and Discretional Use of Information

Below you can find the disclosure of data that the user has permitted us to make use of in the following circumstances:

4.1 Information Which is Unrestricted

This means information left by the user in the public area of luckgurus.com. This includes comment section messages visible to us and other users.

4.2 Service Providers

Our site is worked on at times by third parties for the sake for maintenance, hosting development and optimizing other services. They may have limited access to the personal data, but only pertaining to their contracted function. They are further contractually bound to keep any information that they come across secure.

4.3 Non Identifiable Information

Auto-collected information will be passed on to third parties in order to help in these areas:

(a) Compliances for reporting purposes.

(b) Marketing purposes.

4.4 Legal Processes and Compliance

We will release any collected personal information and data when and if requested to by law or legal entities in order to comply with subpoenas, court orders, warrants, or judicial practices. We will always cooperate in regards to law enforcement and government personnel, and this covers the following:

(a) Precaution for liability.

(b) Security for our services.

(d) Protecting ourselves from unlawfulness, fraudulent, and/or abuse.

(e) Protection of our legal rights, property, and enforcements of contracts.

4.5 Change of Ownership

In the case of any change in ownership by any means, information gathered through our services will be available to the new proprietors. The new owners will ensure that your rights are not breached through their own privacy policy.

Protecting information that is collected from our users is of paramount importance to us. Information shared will be to resolve technical matters, while remaining non-identifiable.

5. Your Rights

If there is any sentiment that your rights have been neglected, we strongly suggest that you contact a data protection official to help you formulate a legal case.

Any and all of information collected from our users can be viewed by email request.
You can also get in touch with us to request any changes or removal to your personal information.

5.1 Analytical Information

Google Analytics is a useful tool that you can turn on and off in your settings. Simply google instructions on how to do so depending on your browser.

5.2 Suspending Commercial Communication

If you’d like to unsubscribe from our commercial emails, please contact us via email and we will send you the appropriate instructions.

We can also execute on your behalf, upon official request from you from your registered contact email. However, in the case of the latter, please note that it may take up to ten business days for it to come into action.

Please further note that although you will no longer receive commercial emails from us, you might still get emails about our services.

6. Third Party Services

We will hereby definitively stress here that we will not be held responsible for the actions of any third parties affiliated with our site. We will also not responsible for any information that users submit to third party sites or services.

Finally, we will also not be held responsible for any of their actions even if said services are provided through us. Please do be informed on the privacy policies, and/or terms and conditions of the third parties that you choose to engage with.

7. Our Privacy Shield

luckgurus.com complies with European Union’s General Data Protection Regulation (GDPR) in regard to the use and retention of personal information. In the case of conflict of interest with the GDPR, the inspection process will be initiated by them.

8. Third Party Cookies

8.1 Cookie Types and Functions used at luckgurus.com

Essential cookies: These cookies aid us to building a better site for your access and navigation, helping to personalize your perusal and experience.

Performance: This type of cookies help us understand how our users use our site. This information also aligns with our essential cookies to further optimize our site for users.

More pertinently, these cookies help us identify technical issues so they can be fixed, to smoothen the technical aspect of our services. This ultimately leads into a better navigation experience for our users.

Function cookies: These cookies also help us to smoothen your navigation and use of our site services. They memorize your login details and previous choices that you have made such as username, country of origin, and language. These cookies then tailor our site to your specific adjustments to ensure your browsing experience remains customized to your preferences.

Behavioral targets cookies: These help us with adverts targeting, bringing you adverts with the most value and likely help to you.

9. Minors and Children’s Privacy

Luckgurus.com explicitly does not condone, support or enable underage gambling in any way, shape or form. In terms of data collection, we do not collect any personal information from minors unless we have been requested to by parents, for prevention and/or legal purposes.

If you are underage, we kindly insist that you leave our site. If you are a parent or guardian who has found out that your child has been making use of our services, please contact us and we will delete any information collected automatically by our cookies and other embedded software. However, we cannot guarantee that all the data will be removed.

10. Data Security

In order to protect our users’ rights and data, we follow gambling regulations in all necessary measures in accordance to the law and our moral obligations. For administrative, technical, or physical data, we ensure that all the required safeguards are put in place to protect our users from fraud.

Beyond these obligations, we cannot ensure 100% safety for your submitted data. As such, we do here state that any information our users give to us is done at so at their own risk.

In the highly likely case that there is any breach of your own personal data, we will contact you and the relevant authorities to initiate the necessary protective and remedial actions according to the applicable laws. If you feel that a breach has been missed by us or, please contact us via the “Contact Us” page.

11. User Settings

We will not be held responsible for any security breaches that could threaten our security measures on our sites and services.

While you are well within your rights to change or adjust privacy settings, please be informed that no security measure is completely impenetrable.

12. Transfer of Data

We pledge to transfer data with the best security measures and in compliance with all lawful regulations to the subject, but we cannot reasonably guarantee 100% security.

We cannot be held accountable for the data protection policies of any third parties we are affiliated with, which means any data provided via the services that we offer to third parties located within the European Union cannot be guaranteed by us to be upheld to the same safety standards that we maintain.

13. Data Controller and Data Processor

According to the European Union’s GDPR, as classified under regulation 2016/679, Luckgurus.com is the Data Controller.

Accordingly, luckgurus.com will control and determine the manner by which any data containing personal information will be used and to what purpose.

Furthermore, luckgurus.com will also, subject to exception, sustain no accountability in regard to the actions of third parties affiliated with the site when it comes to the storage and usage of personal information.

In addition, luckgurus.com may enlist sub-contractors who in turn use said data on behalf of luckgurus.com in relation with the services luckgurus.com offers to our users.

14. Updates and Changes to our Policy

In accordance to the changing landscape of privacy policies, we will be continuously updating our policies to stay in compliance with the latest rules and updates.

In order to keep updated with us, we recommend coming back to this page regularly to keep track of any changes that may affect you.

By reading this privacy policy page and carrying on making use of our services, you are hereby declaring that you are fully cognizant and in agreement with all of the terms and conditions hereby laid out within.

15. Getting In Touch

Please see our Contact Us page for multiple ways of getting in touch in us. We would love to answer any queries you have and look forward to hearing from our users.